If you have questions related to SSC access, product listings, or performance
please reach out to the Advantage Business Operations at USGS.Business.Operations.US@cgi.com
If you are seeking support for a solution that is not identified
above then click on the following link to access a more comprehensive list of CGI's support site:
http://www.cgi.com/en/client-support-sites
CGI Advantage Contact
Monday through Friday: 8:00 AM to 9:00 PM EST
Customer Support is available to you:
- By Phone : (800) 321-0267 - see hours of operation
- Fax : (703) 564-9159 – available 24/7
- Website : CGI Solutions Support Center - available 24/7
- Mail : 11325 Random Hills Rd, Fairfax, VA 22030
If you are seeking support for a solution that is not identified
above then click on the following link to access a more comprehensive list of CGI's support site:
http://www.cgi.com/en/client-support-sites
CGI Utilities Contact
Monday through Friday: 8:00 AM to 5:00 PM CST
Customer Support is available to you:
- By email : opengrid.us@cgi.com
- By phone : Priority Hotline 24/7 (Production Critical Only) 1-855-716-5758
- Website : CGI Solutions Support Center
- By mail : 3700 West Sam Houston Parkway South, Suite 500, Houston, TX 77042
If you are seeking support for a solution that is not identified
above then click on the following link to access a more comprehensive list of CGI's support site:
http://www.cgi.com/en/client-support-sites
CGI Insurance Solutions Contact
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Availability varies depending on the terms of your Ratabase license agreement. Service levels can be negotiated as
part of the contract and vary based on whether you are a CGI hosted client, Managed SAAS, or a licensed product
support client because the duties regarding maintenance of the system vary based on the application model
selected.
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Access to Customer Support is available to you: